Last updated: 20/04/2026
This Privacy Policy explains how Title Check Pty Ltd ("Title Check", "we", "us", or "our") collects, uses, stores, and discloses your personal information when you use our Australian website titlecheck.com.au and related services (the "Services").
This policy is intended for users in Australia and is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Title Check Pty Ltd
Suite 1133, 97–99 Bathurst Street
Sydney NSW 2000, Australia
Email: info@titlecheck.com.au
2. Information We Collect
We may collect the following types of personal information:
a) Information You Provide
- Name
- Email address
- Phone number (if provided)
- Payment details (processed securely via third-party providers)
- Any information you submit through forms or enquiries
Property details you ask us to assess, such as the property address and title or plan information" and "Information about your plans for a property, for example your responses in a subdivision assessment or quiz.
b) Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and usage data
- Referral URLs
c) Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Analyse website traffic and usage (e.g. Google Analytics)
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may impact site functionality.
3. How We Use Your Information
We use your personal information to:
- Provide and deliver our services
- Process payments
- Communicate with you regarding enquiries or purchases
- Improve our website and services
- Send marketing communications (you can opt out at any time)
- Comply with legal and regulatory obligations
Prepare and deliver reports and assessments you order, including by engaging qualified third-party professionals to produce them.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Payment processors (e.g. Stripe)
- IT and hosting providers
- Analytics providers
- Marketing service providers
Professional service providers who help us fulfil your order, such as qualified town planners who prepare feasibility reports, and surveyors or other providers involved in services you request
We do not sell your personal information.
5. Overseas Disclosure
Some of our service providers may be located overseas. As a result, your personal information may be transferred outside Australia.
We take reasonable steps to ensure that any overseas recipients handle your information in accordance with Australian privacy laws.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Payment information is handled securely by third-party providers and is not stored directly by us.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
8. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
To make a request, contact us at info@titlecheck.com.au.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will:
- Acknowledge your complaint within a reasonable timeframe
- Investigate the issue
- Respond with our findings and any actions taken
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@titlecheck.com.au
Title Check Pty Ltd
